At DesiDecco we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes things might not go as planned. Our return policy is designed to provide you with peace of mind while shopping, making the process as easy and hassle-free as possible. Please read below for details on how to initiate a return, what items are eligible And important timelines to keep in mind.
Eligibility & timeframe for return
For smooth reverse pick-up, it is crucial to retain the original packaging in its intact condition. Returns will only be accepted if the packaging is maintained in its original form along with a video of the unboxing of the product, which also has to be emailed to [Email] within 48 hours of receiving your order details. Our team will approach you and work towards a solution.
Condition of Items:
If the product delivered to you does not match the item in the orders confirmation email, it will be exchanged or a genuine quality / manufacturing defect will be exchanged.
